Refund policy
RETURN POLICY
Kamila Collection
Thank you for shopping at Kamila Collection. If you’re not fully satisfied with your purchase, we’re here to help.
You have 14 calendar days from the date you receive your order to request a return or exchange.
To be eligible for a return, your item must be:
- Unworn, unwashed, and free of perfumes or stains
- In its original condition and packaging
- With all tags attached
Final sale items, accessories, and items with more than 25% discount are not eligible for return.
Customers are responsible for all return shipping costs.
Once we receive and inspect your return, we’ll notify you via email.
If approved:
- Refunds will be processed to your original payment method
- Please allow 5–10 business days
- Shipping costs are non-refundable
To start a return, please contact us at:
📧 info@kamilacollection.com
Include your order number and reason for return.
We’ll respond with return instructions and the return address.
Kamila Collection reserves the right to refuse returns that do not meet the above